Michael Curtis is a Site Reliability Engineer at MacStadium since June 2025, with previous experience at IBM from August 2021 to March 2025, where Michael architected a NestJS-based authentication service for hardware purchasing applications, significantly reducing support tickets by 40%. Prior to IBM, Michael held various roles at FedEx Freight between July 2011 and September 2016, including Freight Handler, Product Owner for Edge Automation/Weight Dimensions Validations Specialist, and Operations Supervisor. Michael's academic background includes a Bachelor’s degree in Sociology from the University of North Carolina at Greensboro (2013-2015) and a focus on Full Stack Development at the University of North Carolina at Chapel Hill (2020-2021).
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