Jonathan Amaral

Jonathan Amaral possesses extensive experience in customer service and order management, currently serving as the Customer Service Team Lead at Mad Engine Global, LLC since December 2021. In this role, Jonathan demonstrates strong leadership capabilities, effectively managing and motivating a customer service team while ensuring seamless order processing from receipt to delivery. Prior to this position, Jonathan worked as a Customer Service Account Manager at Mad Engine, LLC, where responsibilities included overseeing the order management process and coordinating with various stakeholders for accurate and timely order fulfillment. Jonathan's earlier roles include serving as a Wholesale Sales Coordinator & Allocator and Logistics Coordinator at Nine West Canada, as well as a Customer Service Representative for Major Accounts at Trend Marketing. Jonathan holds a College Diploma in Business Administration and Management from George Brown College, obtained from 2009 to 2013.