Chip O’Connell

Vice President Customer Operations at Mad Mobile

Chip is a proven Customer Success leader with over 16 years in the restaurant technology space. Chip leverages industry insights and veternal-level experience to identify, build, and execute strategies aimed at solving customer’s needs.

Chip joins the team as a part of the acquisition of Sysco LABS/CAKE, having spent 4 years building the CAKE Customer Success team providing industry-leading service. Prior to Mad Mobile, Chip spent over 10 years at OpenTable leading various Sales and Operations teams. He holds an MBA from the Cameron School at UNCW.

When he’s not working, he loves spending time traveling with his wife, and producing award-winning wines out of Northern California.

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