MadCap Software is an American computer software firm headquartered in San Diego, California that creates help authoring tools and solutions for technical writers and documentation teams.

Software

MadCap Software

MadCap Software's headquarters in San Diego, CA, United States

The Austin office likely focuses on IT support and customer relations, enhancing technology solutions and financial services.

Austin

Anthony Olivier

Jean-François Ameye

Jean-Guy Augustin

Brad Swingruber

Nicole Lucas

Jason Hayes

Laurie Miller

Ben Archibald

The Software Development team at MadCap Software is responsible for designing, developing, and maintaining innovative help authoring tools and solutions tailored for technical writers and documentation teams. This team collaborates closely to ensure high-quality software delivery, utilizing their expertise in various programming languages and platforms to enhance user experience and product functionality. Members include a mix of software engineers and developers at various levels, focusing on both front-end and back-end development while upholding rigorous quality assurance standards.

Software Development

This department provides assistance and solutions for technical issues faced by users and clients.

Technical Support

This department is responsible for managing client relationships and driving sales initiatives to achieve revenue targets.

Sales Management

This department provides strategic direction and oversight for the organization.

Executive Leadership

This department focuses on ensuring customer satisfaction and engagement through effective support and relationship management.

Customer Success

This department focuses on overseeing and enhancing the renewals process for customers, ensuring ongoing relationships and contract renewals.

MadCap Software

Org chart

Teams

Software Development

Technical Support

Sales Management

Executive Leadership

Customer Success

Renewals Management

Offices

MadCap Software

Org chart

Teams

Software Development

Technical Support

Sales Management

Executive Leadership

Customer Success

Renewals Management

Offices

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