Heather Fleming

Heather Fleming has a diverse work experience in roles related to business analysis and testing. Heather started their career in 2015 as a Test Analyst at Cumberland Building Society, where they worked on business process improvement projects and software upgrades. Their responsibilities included manual testing, test scoping, test planning, team management, and communication with internal and external stakeholders.

In 2017, Heather joined EWM as a Junior Business Analyst. In this role, they focused on effective communication, both internally and externally, to ensure that project requirements were met. Heather also assisted in issue resolution and handled documentation tasks like test planning and critical path creation.

From 2018 to 2022, Heather worked at theidol.com as a Business Analyst. Heather played a vital role in agile project development, collaborating with product owners, developers, and business stakeholders. Heather demonstrated their expertise in traditional BA skills such as requirements gathering, project documentation, and compliance documentation. Additionally, they provided training and support to junior staff and new systems.

Heather's most recent work experience is at Made Tech, where they hold the position of Senior Business Analyst since 2023. Further details about their roles and responsibilities in this position were not provided.

Heather Fleming graduated from the University of Central Lancashire in 2013 with a Bachelor of Arts (BA) degree in Apparel and Textiles. In addition to their degree, they have obtained two additional certifications. In March 2018, they earned the AgileBA Practitioner certification from APMG International. Most recently, in November 2021, they obtained the System Development Essentials certification from BCS, The Chartered Institute for IT.