Narelle Ong

Narelle Ong has extensive experience in research and evaluation roles. Narelle currently works at Made Tech as a User Researcher, where they support the public sector in adopting a design-led approach to service delivery. Prior to this, they worked at Essex County Council as a User Researcher, conducting research to improve council services. Narelle also has experience at Reichert and Associates as a Research and Evaluation Associate, where they worked with non-profit organizations and government agencies. Narelle previously worked at Essex County Council as a User Experience Researcher, leading user research for the Service Design Team, and as a Research and Citizen Insight officer, managing citizen engagement and research. Narelle also has experience at Macmillan Cancer Support as a Senior Evaluation and Impact Officer, supporting the organization in evaluation and impact evidence. Earlier in their career, they worked at ARTD as a Senior Consultant and at The Matrix Knowledge Group as a Consultant, providing research, evaluation, and strategic support to public sector organizations in the U.K. Throughout their career, Narelle has demonstrated a strong commitment to using research and evaluation to drive positive outcomes in the public sector.

Narelle Ong has a Bachelor's degree in Psychology from the University of Essex. Narelle also has a Master's degree in Psychological research methods and statistics from the same university. The specific years when Narelle attended these institutions are not provided.