Sofia Ramos is a Regional Operations and Sales Manager responsible for overseeing 28 stores across São Paulo, Santa Catarina, Paraná, and Rio Grande do Sul, leading a team of 8 coordinators and over 100 sales consultants. With more than 10 years of retail experience in both large corporations and startups, Sofia has demonstrated expertise in strategic planning, team management, and sales across physical and digital channels. Currently, at MadeiraMadeira, they focus on team development, performance improvement, and enhancing customer experiences. Sofia holds a Bachelor's degree in Business Administration from Universidade Federal de Pernambuco and an MBA in Leadership and Coaching from Universidade Estácio de Sá.
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