Sofie Schäfer is currently a Business Process Excellence professional at A.P. Moller - Maersk, specializing in airfreight customer implementations. Prior to this role, Sofie worked at DHL Global Forwarding as a Customer Implementation Manager and Continuous Improvement Lead from 2021 to 2023, and served as a Customer Implementations Manager at Kuehne + Nagel from 2018 to 2021. Sofie began their career in project management with experiences at Dutch Flower Group and as an intern at Air France - KLM Cargo and Martinair Cargo. They hold a Bachelor of Business Administration from Hogeschool van Amsterdam and have studied at several institutions, including Universiteit Utrecht and Stockholms universitet.
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