Heather Wilson

Heather Wilson is a skilled professional in learning and development, currently serving as a Learning and Development Partner at MAG (Airports Group) since July 2023. Previously, Heather held the position of Learning and Development Manager at Princess Alexandra Hospital NHS Trust and Motability. With a background in CRM and customer service management from roles at Network Homes Ltd and Riversmead Housing Association, Heather has demonstrated expertise in implementing CRM solutions, process re-engineering, and enhancing user experience. Early career experience includes project management and customer service roles at CSC and Nortel Networks. Heather holds a Higher National Diploma in Business, Management & Finance from Harlow College.