Deepak Chawla

Deepak Chawla is a seasoned professional in product analysis and customer service, currently serving as Principal Manager - Product Analyst at Magicbricks since April 2022. Prior experience includes roles as a Senior Product Analyst at Magicbricks, Manager at Paytm, and Product Support Analyst at Magicbricks.com, where contributions included automation of FAQs, backend improvements, CRM implementations, and customer query reduction initiatives. Deepak's career began at Intelenet Global Services as a Customer Service Associate for Vodafone and progressed to an Assistant Manager Customer Service role at BIRD INFORMATION SYSTEMS PVT. LTD., managing a team of over 70 and focusing on customer satisfaction and business growth. Deepak holds an MBA in Information Technology and Marketing and a BCom in Accounting and Finance, both from Subharti University.