Gaurav Kamboj

Customer Service Manager

Gaurav Kamboj is an experienced professional in customer service management with a strong background in client advocacy, campaign analysis, and service delivery. Currently serving as Customer Service Manager at Magicbricks since March 2016, Gaurav has developed effective engagement strategies by collaborating with Product, Design, and Marketing teams. Prior to this role, Gaurav was Customer Relationship Management Manager at Renault, where performance of global campaigns was analyzed. As Assistant Manager Service Delivery at Bennett Coleman and Co. Ltd., leadership of the service delivery team ensured efficient process execution. Initial experience includes a sales executive position at Info Edge India Ltd. and a trainee role at HSBC InvestDirect. Gaurav holds an MBA in Finance and Marketing from Graphic Era University.

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