Robert Guzman

Robert Guzman possesses extensive experience in customer success and brand management. Currently serving as a Customer Success Lead Technical Support Representative and Product Content Specialist at MagnaFlow since June 2021, Robert is focused on enhancing customer satisfaction and technical support. Prior roles at AutoAnything from April 2012 to April 2018 included Brand Manager, where responsibilities encompassed managing over 60 brands, maintaining competitive pricing, and fostering vendor relationships. Additional experience includes roles as a Chat Sales Specialist, Contact Center Technician & Product Expert, and Contact Center Operations Lead, demonstrating a strong background in technical assistance, team management, and customer communication.