Ethan Pemberton is a Technical Solutions Engineer at Magswitch Technology, Inc. since May 2021, previously serving as an Application Engineer and Customer Service Team Leader at ATI Industrial Automation from January 2012 to May 2021. In this role, Ethan developed and maintained customer service processes, training tools, and quoting aides, while also providing guidance to Account Managers regarding customer quality concerns. Prior experience includes a Mechanical Engineer Co-op, where Ethan focused on prototype test fixtures and reporting, and a Mold Technician role at Eco Plastics Inc., specializing in plastic injection molds. An early position as a Lot Attendant at Miracle Wash Auto Bath involved vehicle pre-washing and customer service. Ethan holds an Associate degree in Mechanical Engineering Technology from Wake Technical Community College and a Technical Honors Degree from Columbus East High School.
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