Tom E.

Tom E. is currently an Adult Services Assistant at Mahwah. Tom previously worked as a Technology Sales Associate at Staples from May 2019 to January 2020, a Customer Service Department Manager at Stop & Shop from April 2018 to July 2019, and as a Cashier at ShopRite Supermarkets from August 2017 to April 2018 and again from April 2016 to February 2017.

Tom E. has always been interested in technology and helping others. After working as a cashier for several years, they decided to pursue a career in technology sales. Tom enjoyed helping customers find the right product for their needs and providing excellent customer service. However, after a year in the role, they decided to return to their roots in the customer service industry.

As a Customer Service Department Manager at Stop & Shop, Tom E. is responsible for running the front end of the store and occasionally managing the customer service department alone. Tom counts money and manages cashier shifts, provides customer service, ranging from questions, refunds, complaints, to international money transfers.

In their current role as an Adult Services Assistant at Mahwah, Tom E. provides support to adults with developmental disabilities and their families. Tom enjoys helping others and making a difference in their community.

Tom E.'s educational career includes a Bachelor of Science in Computer Science from the New Jersey Institute of Technology, an Associate of Science in Computer Science from Bergen Community College, and a high school diploma from Mahwah High School.

Tom E. works with Candice D. - Adult Services Librarian, Alexandra B. - Adult Services Librarian, and Elaine G. - Adult Services Librarian. Their manager is Mark L., Head of Adult Services.