Alberto G. is an experienced professional in technical support and customer service, currently serving as a Technical Support Manager and Customer Support Manager at MailerLite since February 2022. Previously, Alberto held the position of QA Specialist at Ycode, ensuring app functionality prior to public release. Alberto's career at MailerLite began in March 2020 as a Customer Support Hero, assisting customers in achieving success. Prior experience includes roles at Ruptela as a Technical Support Engineer and Specialist, tackling hardware and software issues for B2B clients, as well as a Web Programmer at Redline Company, focusing on CMS projects and IT department management. Alberto's educational background includes advanced studies in Management Information Systems and courses in Digital Marketing, Javascript programming, and Ethical Hacking.
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