Daniel Almeida

Daniel Almeida is an experienced customer support and success professional with a strong background in training and communication. Currently serving as Customer Support Manager at MailerLite since July 2021, Daniel focuses on delivering exceptional customer experiences. Prior to this, Daniel worked at Hostinger Brasil, initially as a Customer Success Specialist, assisting over 5,000 customers, and later as a Customer Success Training Specialist, managing training for LATAM trainees. Earlier career roles include Internal Communication Intern at Ocyan, where Daniel contributed to the rebranding efforts, and at Odebrecht Óleo e Gás, where Daniel managed internal communication for a large team. Daniel started in the administrative field as a Young Apprentice at Vallourec, assisting with HR and internal training processes. Daniel holds a degree in Comunicação Social from Faculdade Católica Salesiana.