Laona Balhan

Customer Success Manager at MailInBlack

Laona Balhan has held various roles in the customer service and marketing fields since 2013. Laona began their career as an Assistante Commerciale et Marketing in a stage for a BTS at Citroën in 2013. Laona then worked as an Assistante de Vente at Carrefour in 2015, as well as a Responsable de Corner at Galeries Lafayette in the same year. In 2015, they became an Attachée Clientèle at Printemps. Finally, they have been a Customer Success Manager and Chargé de Relation Client at Mailinblack since 2017.

Laona Balhan has a comprehensive education history. Laona started in 2010 with a Baccalauréat Economique et Social option Mathématiques from the Lycée C. De Gaulle in Apt (84). Laona then went on to obtain a BTS Négociation et Relation Client from the Lycée M. de Sully in Marseille in 2013. In 2016, they earned a Titre RNCP Niv II (licence) - Responsable de Gestion parcours Marketing et Communication from ESTC (Ecole des Sciences et Techniques Commerciales). Laona then continued their studies at ESTC, obtaining a Master I - Responsable du Développement Commercial in 2017, and a Master II - Manager du développement commercial in 2019.

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