Cody Ekle

Cody Ekle has extensive experience in customer success and technical support, currently serving as the Director of Customer Success at Mailprotector since April 2019. In this role, Cody conducts training for new partners, oversees ticket audits, provides technical support, and acts as the escalation point for sales regarding product expertise. Prior to this, Cody held various positions at Dell, including IT Health Analyst and Security Service Specialist, where responsibilities included disaster recovery support and technical assistance for security products. Additionally, Cody began career as a Computer Technician at On-Site Computer Guy Inc., focusing on hardware and software repairs while enhancing customer relations. Cody's expertise spans technical documentation, customer training, and cross-functional collaboration to ensure partner success.