Maintech, Incorporated
Carlos Perez is an experienced NOC Engineer with over eight years in the field, currently working at Maintech, Incorporated since April 2018, where responsibilities include monitoring alerts, ticketing, and deploying software patches. Prior to that role, Carlos served as a NOC Engineer at NWN Corporation and gained valuable management experience as a Store Manager at RadioShack from November 2008 to January 2011, focusing on customer experience and team performance. Additionally, Carlos was a Lead Technician at Blue Current LLC, overseeing a rapid deployment team for a NYC DOE project. Carlos holds a Bachelor of Business Administration in Management Information Systems from American International College.
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Maintech, Incorporated
Maintech was founded in 1973 as a Third-Party Maintenance (TPM) company delivering IT Hardware Maintenance services to the Financial Services and Telecommunications marketplaces. Over the years, Maintech has evolved into a truly Independent Services Organization (ISO) delivering a comprehensive portfolio of single-source Managed Services for IT Infrastructure Support including Hardware Maintenance, NOC Monitoring, Server and Network Administration, Cloud Services, Help Desk, IT Asset Management/Destruction and many more. Maintech serves customers ranging from the SMB to the Fortune 100 global enterprise marketplace. Collectively, Maintech and its sister company DecisionOne, represent the largest IT Infrastructure Services-only company in the market today.