Meleesa Jacob

Meleesa Jacob is an IT Support Specialist at Maintech, Incorporated since October 2021, where responsibilities include providing Level 1 technical support, troubleshooting various software and hardware issues, and onboarding and offboarding end users using Office 365. Prior experience includes serving as a Student Technician at Kean University from September 2018 to October 2021, utilizing the TrackitPro System for ticket management, setting up and maintaining computer labs, and assisting users through remote troubleshooting with TeamViewer. Additionally, as an Assistant, Meleesa clarified visitor inquiries and managed administrative tasks. Meleesa holds a Bachelor's of Science degree in Information Technology from Kean University, completed in 2022.