Maintech, Incorporated
Meleesa Jacob is an IT Support Specialist at Maintech, Incorporated since October 2021, where responsibilities include providing Level 1 technical support, troubleshooting various software and hardware issues, and onboarding and offboarding end users using Office 365. Prior experience includes serving as a Student Technician at Kean University from September 2018 to October 2021, utilizing the TrackitPro System for ticket management, setting up and maintaining computer labs, and assisting users through remote troubleshooting with TeamViewer. Additionally, as an Assistant, Meleesa clarified visitor inquiries and managed administrative tasks. Meleesa holds a Bachelor's of Science degree in Information Technology from Kean University, completed in 2022.
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Maintech, Incorporated
Maintech was founded in 1973 as a Third-Party Maintenance (TPM) company delivering IT Hardware Maintenance services to the Financial Services and Telecommunications marketplaces. Over the years, Maintech has evolved into a truly Independent Services Organization (ISO) delivering a comprehensive portfolio of single-source Managed Services for IT Infrastructure Support including Hardware Maintenance, NOC Monitoring, Server and Network Administration, Cloud Services, Help Desk, IT Asset Management/Destruction and many more. Maintech serves customers ranging from the SMB to the Fortune 100 global enterprise marketplace. Collectively, Maintech and its sister company DecisionOne, represent the largest IT Infrastructure Services-only company in the market today.