Simon Holmes

Simon Holmes is a Genesys Cloud Senior Application Consultant with extensive experience in contact center technologies. From 2013 to 2023, they worked at Maintel, progressing from Principal Project & Support Specialist to Senior Application Consultant, and have also served as a Technical Support Engineer and Field Engineer. Prior to that, Simon held positions at British Rail as a Telecommunications Technician and at Bistech Ltd as a Senior Engineer, focusing on installation and maintenance of communication systems. They possess recognized expertise in Genesys Cloud and Avaya solutions, alongside a strong background in technical support and project management.