Keith Goodwin

Keith Goodwin is the Chief Information Officer at Make-A-Wish America since May 2024, overseeing IT transformation and operations for the national organization and over 55 chapters. Prior to this role, Keith held various positions at IBM from June 1988 to February 2024, including Vice President of Digital Transformation & Enterprise Applications, where strategic initiatives centered on SAP CPQ, SAP S/4HANA, and Salesforce facilitated significant enterprise application optimizations. As Director of Transformation & Financial Systems, Keith led the transformation effort that decommissioned over 500 applications, enhancing customer and partner satisfaction. Additionally, as Financial Systems Manager, a streamlined financial solution deployment reduced the accounting close cycle significantly. Keith's extensive career includes managerial and architectural roles which contributed to IBM's recovery and revenue growth, supported by a Master of Science in Computer Science from Rensselaer Polytechnic Institute and a Bachelor of Science in Computer Science from Clarkson University.