Noona Happonen

Noona Happonen currently serves as the Head of Customer Academy and Head of Customer Engagement at Make, following a tenure as a Customer Success Manager at Integromat. Prior to these roles, Noona was a Client Success Partner at Gartner, where responsibilities included managing relationships with over 150 C-level executives and maintaining a significant contract value. Additional experience includes positions at Cpl Jobs Ireland as a Microsoft Ads Billing & Accounts Coordinator, at SYKES GLOBAL SERVICES LIMITED as a PlayStation Technical Support Specialist, and at GoExcellent Finland South Ltd as a Customer Service Specialist. Noona began the career as an Assistant Manager at Suomen Lahikauppa Oy. Educational qualifications include a Master’s Degree in Business Administration and Management from UCD Michael Smurfit Graduate Business School and a Bachelor’s Degree from Nottingham Trent University in Film and Television Studies and Global Studies.