Mathilde ROY is a CRM and RevOps Consultant at Make the Grade since January 2024, specializing in CRM audits, specifications, and migration planning. Previously, Mathilde served as a Project & Communication Manager at Club Med, overseeing communication projects and events in France and internationally. Experience includes roles as an Account Manager at Doctolib, where responsibilities involved teleconsultation development and customer satisfaction management, and as a Project Manager at FUGU Structures, focusing on business development and web marketing strategies. Mathilde co-founded NoDisk Records, organized events to promote artists, and has held positions in digital project management, experience design, and sales consulting, complemented by a robust educational background in digital communication engineering and commerce.
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