About Make The Right Call

With over 18 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and “Leader in Customer Experience” with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.

Operating 24/7, Make The Right Call works as an integrated extension to your business unit. Our call centre is based in Hong Kong with a seating capacity of over  330 workstations and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.

Make The Right Call is an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.


關於Make The Right Call

環境及其洐生的新規範之客戶行為，讓我們在電話客服中心行業中奠定了「客戶服務規則革新者」和「客戶體驗先導者」的美譽。

24/7全天候無休止運營，Make The Right Call與您的業務營運及集成擴展同行。我們的電話客服中心設立於香港，擁有超過330個座席，能夠提供及支援多達15種不同國家語言的客户服務，不僅服務亞洲和英語地區，同時亦涵蓋歐洲市場。

Make The Right Call是客戶服務行業中屢獲殊榮的電話客服中心，並獲得了ISO27001:2013和支付卡產業（PCI支付卡產業資料安全標準）認證，以確保安全和專業地處理業務營運流程。

Make The Right Call

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