Atul Dua is an accomplished professional with extensive experience in operations and management across multiple industries. Currently serving as Assistant Manager - B2B Operations for MakeMyTrip since January 2023, Atul oversees B2B onboarding, vendor management, and sales operations, with a strong emphasis on process streamlining and team performance enhancement. Prior roles include Senior Associate - Merchant Operations at Paytm, where Atul managed regulatory and customer complaints, and Senior Executive at SBI Card, recognized for significant process improvements and handling escalations. Atul started in operations with Aegis Global Limited, progressing to a Senior Operations Executive, and earlier contributed as a Sales Operations Executive at INVESTORS CLINIC INFRATECH PRIVATE LIMITED. Atul holds a B.A. from Mahatma Gandhi University.
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