Divya Verma is an accomplished marketing professional with extensive experience in customer lifecycle marketing and loyalty, currently serving as Director of Customer Lifecycle Marketing & Loyalty at MakeMyTrip since July 2018. Prior to this role, Divya held various leadership positions within MakeMyTrip, focusing on online marketing and customer loyalty programs. Divya's prior experience includes significant roles at Pidilite Industries Limited, where responsibilities spanned branch management and business development for the Fevicol brand, alongside a foundational role as a summer intern. Divya began a professional journey at Ernst & Young as an Associate Analyst, specializing in strategic market intelligence. Divya holds an MBA in Marketing from Narsee Monjee Institute of Management Studies and a BA in Economics from Lady Shri Ram College, Delhi University.
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