Nikhil Gupta

Nikhil Gupta currently serves as a Deputy Manager at MakeMyTrip, a position held since May 2014, where responsibilities include leading both in-house and vendor partner teams, overseeing daily operations, and conducting business reviews to enhance team performance. Nikhil's role spans support functions for Goibibo and MakeMyTrip in regions such as India, UAE, and North America, focusing on delivering superior customer service across social media and consumer forums. Prior to this, Nikhil worked at iEnergizer from July 2011 to March 2014 in various roles including Process Trainer, Senior Executive, and Assistant Manager, with specific training responsibilities related to MakeMyTrip processes.