Rohin Agrawal is a Senior Software Engineer - II at MakeMyTrip, where responsibilities include developing an AI-based travel assistant and a WhatsApp bot that integrates ChatGPT with internal APIs to enhance customer support. Previous roles at MakeMyTrip include designing a Customer Lifecycle Management service that increased bookings and developing a micro-service based social media platform. Prior experience includes a Programmer Analyst position at Cognizant, where Rohin developed backend solutions for trade management applications, as well as a Software Engineer Intern role at KPIT, focusing on AUTOSAR architecture. Additional experience includes data analytics work at Northcorp Software and IoT project development at illuWare Technologies. Rohin holds an Integrated (M.Tech + B.Tech) degree in Electronics and Communications Engineering from Jaypee Institute Of Information Technology.
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