Vrathi J B is a seasoned professional with extensive experience in operations and customer service within the travel and finance sectors. Currently serving as a Manager at MakeMyTrip since June 2025, Vrathi previously held the position of Deputy Chief Manager - Branch Operations and Customer Service for Karnataka Goa and North Kerala at Aditya Birla Capital from August 2020 to June 2025, where also served as State Operations Manager. Prior experience includes a role as Business Development Executive at Alcodex Technologies Pvt Ltd from June 2017 to September 2018. Educational qualifications include a Post Graduate Programme in Management with a specialization in Marketing from Great Lakes Institute of Management (2019-2020) and a Bachelor of Technology in Electrical, Electronics and Communications Engineering from Mar Athanasius College of Engineering (2012-2016).
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