Thomas Bruno

Project Manager, Customer Support at MakerBot

Thomas Bruno has a diverse work experience spanning various roles and industries. Thomas began their career at Gettysburg College as a Phonathon Caller and later became a Phonathon Monitor. Thomas then moved on to Weill Cornell Medical College where they worked as a Research Technician. In 2013, Thomas joined MakerBot as a Technical Support Expert. Thomas quickly progressed to the role of Lead Customer Experience Expert, where they provided training and support to both internal and external stakeholders. Thomas was then promoted to Channel Support Manager, where they managed a team of Customer Experience Experts and led the hiring process. Most recently, they served as Project Manager, Customer Support, leading the development and performance of the Customer Support team. Thomas has demonstrated their ability to excel in leadership positions and leverage data analysis to drive performance improvements.

Thomas Bruno attended Gettysburg College from 2006 to 2010, where they obtained a Bachelor of Science degree. Thomas'smajor was Biochemistry and Molecular Biology.

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Previous companies

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Timeline

  • Project Manager, Customer Support

    September, 2016 - present

  • Channel Support Manager

    January, 2015

  • Lead Customer Experience Expert

    August, 2013

  • Technical Support Expert

    April, 2013