Matthew Doran

Strategic Customer Success Manager, Team Lead at MakerSights

Matthew Doran has extensive work experience in customer success management and account management. Matthew started their career as a Junior Account Manager at Levi Strauss & Co., where they worked from September 2015 to November 2016. Matthew then transitioned to the role of Account Manager, responsible for managing strategic accounts and leading the portfolio from December 2016 to September 2020.

In April 2021, Matthew joined MakerSights as a Customer Success Manager for the EMEA region. Matthew later took on the role of Senior Customer Success Manager in April 2022 and was promoted to Strategic Customer Success Manager and Team Lead from May 2023.

Throughout their career, Matthew has demonstrated their ability to build strong relationships with strategic partners, navigate industry changes, and successfully manage accounts.

Matthew Doran obtained a Bachelor's Degree in Mathematics With Statistics from Heriot-Watt University between 2011 and 2015. Prior to that, they attended St. Louis Grammar from 2003 to 2010, but no specific degree or field of study information was provided.

Links

Previous companies

Levi Strauss & Co logo

Timeline

  • Strategic Customer Success Manager, Team Lead

    May, 2023 - present

  • Senior Customer Success Manager

    April, 2022

  • Customer Success Manager | EMEA

    April, 2021