Ivan Singh is a seasoned IT professional with extensive experience in incident and problem management. Currently serving as a Senior Executive Incident and Problem Manager at Maybank since May 2019, Ivan effectively manages major incidents and crisis situations, ensuring structured communication and timely resolution. Previously, Ivan held the position of Shift Leader in Infrastructure Operations Management at Hewlett Packard Enterprise, focusing on high and critical incidents. Earlier roles at Atos included responsibilities in Change Management and Incident Management, providing support to clients such as Dah Sing Bank, Siemens, and Standard Chartered Bank. Ivan's career began at Dell Inc. in Client Tech Support, where the focus was on client communication and technical troubleshooting. Ivan holds an ITIL Foundation V3 certification and a Bachelor of Science Honours in Computer Games Technology.
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