Claudio Francese is a Technical Product Specialist at Malwarebytes since February 2019, where responsibilities include providing Level 2 support, diagnosing complex technical issues, and collaborating with researchers and engineers. Prior experience includes roles as an Information Technology Specialist for the Italian Embassy in Tallinn, Accounts Receivable Officer at CMA CGM, and Technical Support Officer at MILKYWAY DISTRIBUTION LIMITED, among others, where Claudio managed customer relationships and resolved technical inquiries. Claudio holds diplomas in Information Technology Management and Introduction to Information Technology from Alison, enhancing a strong foundation in computer science.
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