Jason Todd is a seasoned professional with extensive experience in customer support and operations management. Currently serving as Senior Director of Customer Support at Malwarebytes since April 2019, Jason has held multiple roles within the company, including Director and Associate Director of Customer Support. Prior to joining Malwarebytes, Jason worked at TeamViewer Armenia from January 2011 to April 2019, where key roles included Senior Manager of Operations, Manager of Sales and Support, and Team Manager, focusing on aligning business initiatives with strategic objectives and managing performance reviews. Earlier in his career, Jason was the Support Manager at GFI Software from May 2009 to March 2010, where responsibilities included staff recruitment and advising on hiring practices. Jason holds a Bachelor’s Degree in Management & Organizational Leadership from St. Petersburg College.
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