Jerry Ahern

Jerry Ahern currently serves as an Order Management Specialist at Malwarebytes, a position held since June 2023. Previous experience includes a role as Order Desk Team Lead at Zoom from April 2018 to February 2023, where responsibilities encompassed order review and provisioning through various internal systems. Jerry's career includes significant roles at Cisco from January 2008 to March 2018, providing Help Desk support for internal sales teams, and at Webex from April 2001 to May 2008, where various positions involved client services management, contract management, and customer implementation. Early career experiences were with EXP.com and CareerMosaic.com in customer support roles, and Jerry's foundational work began at Hello Direct as a Senior Technical Support Representative. Educational achievements include an Associate of Arts degree in General Education from West Valley College.