Rene al

Rene Al is an accomplished Customer Support Manager at Malwarebytes, with extensive experience in leading customer service operations in various roles. Prior to joining Malwarebytes in December 2021, Rene served as Contact Center Manager at Clear Sight Partners and held the position of Director of Support Services at VIPRE Security. With a long tenure at Charter Communications and Bright House Networks from July 1987 to November 2018, Rene excelled as Director of SMB Customer Service, overseeing call center operations focused on repair and billing for small to medium-sized businesses, and implementing strategies to enhance service performance.