John Dillon

John Dillon is a Senior Director of Technology at General Tools & Instruments, bringing over 20 years of experience in IT management and system integration. In this role, they lead a team of IT professionals, manage a $1M budget, and oversee significant system enhancements, achieving notable accomplishments such as increasing system uptime and reducing IT expenditures. Their career includes previous roles as Manager of Information Systems at Hermes of Paris and Director of Retail Systems at The Collective, where they drove improvements in sales revenue and operational efficiency. John completed an Associate of Science in Business Computer Programming and is currently pursuing a Bachelor of Science in Information Technology at the University of Massachusetts Lowell.