Ashraf A.

Ashraf A. is a Customer Success Manager at Mambu, with previous experience as an Account Manager (EU and US) at EMQ Inc. Their role involves identifying opportunities to deepen relationships with partners, building rapport with clients for customer retention, and analyzing partner-specific KPIs. They also develop account strategies, coordinate internal resources for issue resolution, manage integration projects, and provide performance reports to senior management. Ashraf A. holds a Bachelor of Arts degree in Business Management from Anglia Ruskin University.