Sowmya Authappan

Sowmya Authappan is a seasoned professional with over a decade of experience in driving customer success and digital transformation, particularly in the fintech sector. Their career began in Business Intelligence, where they built systems using Microsoft technologies, before transitioning into techno-functional consulting, thriving on creating lasting client relationships. Sowmya has led significant transformational projects across various sectors, including Asset Management and GovTech, and received multiple accolades for their commitment to client satisfaction. Currently, they serve as a Senior Customer Success Manager at Mambu, continuing to advocate for a collaborative environment that promotes trust and effective solutions.