Eric Schwarz is currently the Head of Continual Improvement in Customer Success Management at Manage Now. Previously, they held various leadership positions in customer churn management and partner management at Fujitsu from 2020 to 2024 and Fujitsu Services from 2007 to 2008. Eric's early career included roles such as Executive Assistant to the President and CEO at Fujitsu Siemens Computers and Project Manager at Siemens Business Services. They earned a Diploma in Business Informatics from the University of Mannheim and a Master's degree in European Master of Business Sciences from Swansea University.
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