Michael Heiser is currently a Senior Customer Success Manager at Manage Now GmbH, where they oversee major projects and service delivery for large customers. With extensive experience in IT services dating back to 1997, they have held various leadership roles, including Manager of Business Application and Cloud Services at Fujitsu TDS GmbH, and Global Service Manager at Freudenberg IT GmbH & Co. KG. Michael is dedicated to customer satisfaction, risk management, and project success, skillfully bringing teams together to meet strategic goals. They also have a background in field hockey, highlighting their commitment to teamwork and adaptability both in sports and their professional life.
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