Marci McDuffee

Director of Customer Success at ManagedMethods

Marci McDuffee has an extensive work history and a strong background in customer success and sales. Marci currently works at ManagedMethods Inc, where they started as a Customer Success Manager in July 2019 and later became the Director of Customer Success in July 2020. In this role, they are responsible for ensuring customer satisfaction and managing the success of the company's clients.

Prior to their current position, Marci worked at ServiceSource for over ten years. Marci held various roles during their time there, including Customer Success Sales Manager from March 2016 to June 2019 and Sales Representative from May 2007 to March 2016. In these positions, they displayed excellent leadership skills, tracked team performance, and created comprehensive business review presentations.

Before joining ServiceSource, Marci worked at Walk-EZ as an Order Management Direct/Dealer from 2006 to 2007 and at KinderCare as a Program Specialist from 2004 to 2006.

Overall, Marci McDuffee has a diverse work experience with a focus on customer success and sales. Marci has a proven track record of delivering exceptional results and building strong relationships with clients.

Marci McDuffee completed their Bachelor of Education (B.Ed.) degree in Elementary Education and Teaching from the University of Northern Colorado between the years 2000 and 2004.

Links

Timeline

  • Director of Customer Success

    July, 2020 - present

  • Customer Success Manager

    July, 2019

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