Lorien Castillo

Lorien Castillo is an experienced professional in customer analytics and business strategy, currently serving as the Head of Customer Analytics at MANGO since November 2018, and as a Professor for the Master's program in Business Intelligence & Data Management at Inesdi Business Techschool since May 2023. Previously, Lorien worked in roles at VidaCaixa, Arvato Services Iberia, and as a freelance evaluator for the Fundació Catalunya Voluntària, focusing on business analytics and customer strategy. Lorien's early career included positions in education assessment and social project management with the Generalitat de Catalunya and the Federació d'Associacions de Veïns i Veïnes de Barcelona. Lorien holds a degree in Sociology from the Universitat de Barcelona and a postgraduate qualification in Web Analytics & Digital Business from Inesdi Business Techschool.