Viraj Raval is a Pre Sales Executive at Mantra Softech since June 2023, where responsibilities include conducting detailed analyses of customer requirements and delivering customized SaaS product demonstrations, leading to increased lead conversion and client acquisition. Additionally, Viraj leads weekly sales review meetings and performs monthly and quarterly sales and lead data analysis to identify trends and optimize sales strategies. Previously, as a Technical Support Engineer, Viraj provided technical assistance for SaaS and biometric solutions and delivered training sessions, improving product adoption and reducing support escalations by 10%. Prior experience includes a position in R&D at Transformers & Rectifiers (India) Ltd from January 2023 to May 2023. Viraj holds a Bachelor of Technology degree from Indus University Ahmedabad, completed in May 2023.
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