Caroline Rees

Caroline Rees is an experienced professional specializing in customer experience and client satisfaction. Currently serving as Responsable Satisfaction Client at Manucurist since February 2023, Caroline manages customer service and community management, while leading projects aimed at enhancing customer engagement. Prior to this role, Caroline was a Consultante Manager at iQo, where responsibilities included advising clients on customer experience transformations and developing training programs. Earlier experience includes positions at onepoint, focusing on customer experience consultancy for major firms, and JCDecaux, where project management efforts centered on brand development and commercial activities. Caroline holds a Master of Science in International Management from Università Bocconi and a Licence in Economie et Gestion from Université Paris Dauphine - PSL.