Amy Ling, PMP, CSM, CSPO, is a Product Delivery Director at Manulife, where they currently oversee the financial and operational readiness of the Goals-Based Investing program. They possess 20 years of diverse experience in project management within the financial industry, having successfully led initiatives at both Manulife and TD, including significant technology upgrades and product launches. Amy's expertise spans strategic planning, project management methodologies, and business process improvement, contributing to enhanced operational efficiency and risk mitigation. They hold a Project Management Certificate from Ryerson University, completed in 2009.
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