David Hatch

David Hatch has a diverse background in customer service and technical support roles across various industries. Currently, David works at Manulife in the Global Help Queue since March 2023, previously serving as a Customer Service Professional II at Manulife Bank of Canada from January 2021 to March 2023. David's experience also includes positions such as Senior Technical Advisor at Concentrix, Senior Platform Specialist at Rogers Communications, and Manager of Affiliate Content Relations at shomi™, showcasing expertise in content management and operational coordination. David's earlier roles at TELUS involved product management and content loading administration, while technical quality assurance experience was gained at CTV Media. David began a career in customer care at Rogers Communications, where responsibilities encompassed processing customer inquiries and ensuring service quality. David holds educational qualifications from Ryerson University and Leaside High School.