Ruby Chen is a Data & Analytics leader with extensive experience in delivering Digital Transformation initiatives at major North American organizations. They currently serve as the Director of Global Advanced Customer Analytics at Manulife, where they lead the Global Customer Insights Hub program and have established an enterprise customer 360 data model. Ruby has held various roles at Manulife, EY, adidas Group, and BC Children's Hospital Research Institute, focusing on data enablement, advanced analytics solutions, and cloud migrations. They are pursuing a Bachelor of Commerce degree in Business Technology Management at The University of British Columbia.
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