Tom Bauer is an experienced professional in the insurance and benefits industry, currently serving as a Group Underwriter at Manulife since January 2016, where responsibilities include negotiating contract renewals and supporting sales staff for small business market opportunities. Prior roles at Manulife include Renewal & Sales Associate and Service Representative, focusing on client service and business development. Tom's background also includes positions as a Benefits Analyst at Alberta Health Services and summer internships in claims adjustment and assistance at various insurance companies, where skills in claims handling and customer service were developed. Tom holds a Bachelor of Business Administration from Mount Royal University and a Certified Employee Benefit Specialist designation from Dalhousie University.
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